Where do I pick up my Tablet PC for the semester?
The MSU Help Desk issues Tablet PCs to all full-time MSU students. You must bring your ID card or have proof of registration for classes at MSU via Connect ND.
What if I have problems or questions about the Tablet PC?
The Help Desk located on the first floor of Old Main Room 105 will provide assistance with repairs and service. If a major repair is needed, you will be provided a temporary Tablet PC until the repairs are completed so you can continue with your academic coursework.
Do I have to fill out a contract in order to get a Tablet PC?
All students must fill out a contract in order to receive a Tablet PC for the semester.
What is on the Tablet PC contract (Student Computing Resources Agreement Form)?
The contract/form states that you are responsible for any damage to the Tablet PC. You are responsible for any lost items including the pen, backpack, Ethernet cable, and power cord. If you fail to return the Tablet PC by the agreement end date, you will be charged a $100 late fee. The form also offers insurance for the Tablet PC that will cover half the cost of any damage to the computer.
Will the Tablet PC be insured for accidental damage and /or loss?
It is the students’ responsibility to insure their Tablet PC against damage and/or loss. But students have an opportunity to purchase Tablet PC damage & loss protection from MSU to reduce the financial risk to students if their Tablet PC is damaged, lost or stolen. The Tablet PC damage & loss agreement is optional for the MSU Student. The cost is $30.00 per year (non-refundable), billed to the student through the University Business Office. If your Tablet PC has been damaged you will be responsible for 50% of the repair or replacement cost with a minimum deductible of $50.00 and a maximum deductible of $400.00 per incident. If the Tablet PC is lost or stolen, you will be responsible for the replacement cost or a maximum of $1000.00. Also, students have the option of purchasing computer coverage as a rider on a homeowners or renters insurance policy.
Do I have to pay the technology fee?
All students enrolled at MSU must pay the Technology Fee. The Vice President for Academic Affairs must approve any technology fee waivers which are very uncommon.
Will financial aid be available to help pay the student technology fee?
Since there is a computer requirement for all students attending MSU, the technology fee is eligible for financial aid.
How will the Tablet PC benefit me while at MSU?
You have access to the campus network, library resources and worldwide resources via the Internet. You can use it for course work and communicating with faculty and other students. You have 24/7 access to your Tablet PC for developing class presentations, generating spreadsheets and databases and discipline specific applications. Continuous access to a Tablet PC and the integration of technology in the classroom will better prepare you for your career upon graduation.
What advantages does a Tablet PC have over a computer lab?
You have 24/7 access to libraries, databases and can communication with faculty and other students. MSU replaces all Tablet PCs every two years and have campus wide software agreements, so you will be using the latest in computer hardware and software. Since all students are issued Tablet PCs, you are not restricted by the hours or availability of a computer lab.
Do freshman have to go through Tablet PC training before they can receive their computer?
All freshman are required to go through the Tablet PC training. The training is part of the Freshman Orientation, which is scheduled before classes start each semester.
Can I download pirated music and other illegal materials from the Internet with my MSU computer?
You are liable for any illegal activities on your computer. You can’t download pirated and other copyrighted items from the Internet. All students are required to follow North Dakota State Board of Higher Education Policy 1901.2.
What if I am a part-time student and would like to have a Tablet PC issued to me for the entire semester?
Part-time students pay a prorated technology fee on a per credit basis and may check out a Tablet PC from the Help Desk as needed. Part-time students may choose to pay an optional fee and be issued a Tablet PC for the semester.
Where can I print using my Tablet PC?
The Mayville State campus has networked printers for student use strategically located throughout campus. Your MSU issued Tablet PC has print drivers loaded for all student accessible printers, just select the correct printer based on campus location. All students are issued a 300 sheet printing (black & white printing) allocation per semester and may increase or renew the allocation in increments of 100 sheets for $5.00. The MSU Help Desk can assist if needed.
What do I do if my Tablet PC is stolen?
Report a lost or stolen computer to the the Help Desk immediately. You will be required to fill out a Stolen Property Report with the Mayville Police Department.
Can the Help Desk help me reset my Moodle password or ask about Moodle problems?
MSU has a Moodle Headquarters in Classroom Building 108 or can be reached by phone at 701-788-4645. The staff can assist between 8am & 4:30pm, Monday – Friday.
The NDUS Help Desk is also available to assist students 24/7. Through this service, students are able to call, email or chat with an online help representative to solve the issue at hand. You can visit the website for chat and email options at http://helpdesk.ndus.edu or by simply call 1-866-457-6387.